Customer Care

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Customer Care

Our Customer Care team is available 7 days a week, Monday to Sunday, 10AM - 8PM EST

For questions and concerns related to:

  • Order Status
  • Billing and Shipping Questions
  • Returns
  • Problems with our site
  • Special Offers & Gifts with Purchase

Consumer Affairs

Our Consumer Affairs team is available Monday through Thursday, 10:00AM-12:00PM and 2:00PM-4:00PM EST

For questions and concerns related to:

  • Salon/Retail Experience
  • Adverse Reaction
  • Quality and Performance Complaints
  • Ingredient Inquiries 
  • Media & Corporate Related Inquiries